Refund Policy

If an item arrives damaged, defective, or different from what was ordered, contact us promptly with the order number and supporting photographs. After review, we may offer a replacement, store credit, or refund as appropriate.

Products that are personalised, perishable, used, opened, or returned without their original packaging may not be eligible unless they were delivered damaged or defective.

Approved refunds are sent to the original payment method. Processing time depends on the bank or payment provider.